Security at Nexi

Authenticated access

Nexi workspaces use authenticated sessions. Role- and permission-based product controls help customers manage who can view or act on relevant records and settings.

Customers remain responsible for assigning suitable access, maintaining authorized users and reviewing access as their teams change.

Workspace-scoped context

Product requests are evaluated against the authenticated user and current workspace context. The records and actions available to a user depend on that context and their assigned permissions.

Provider authorization

Supported provider connections use customer-controlled authorization and configuration. Available access depends on permissions granted by the customer, the provider and the configured workflow. Customers can disconnect supported integrations when they no longer want that authorization used.

Operational history

Relevant CRM activity, integration events and automation decisions may be retained to support operational review, troubleshooting, security and service integrity.

Transport and data handling

Nexi public services use HTTPS. Nexi processes information to operate the service and connected workflows. Specific controls and service commitments may depend on the customer agreement and deployment configuration.

Deletion requests

Requests can be made through the Data Deletion page. Nexi reviews the request, verifies identity or authority where needed and explains any information that must be retained.

Report a security concern

Send suspected security issues to info@nexi.ae. Do not include unnecessary personal data, passwords, tokens or verification codes, or publicly disclose an unresolved issue.